Methods of shipping
FedEx is our major carrier. We will ship your order from either our distribution center in Los Angeles or from one of our store locations throughout the United States to reach you in your requested shipping timeframe. When appropriate your order may be shipped through FedEx SmartPost, which uses the USPS to make the final delivery to your home. We also use a variety of other major carriers to support our larger deliveries. Items purchased together will not necessarily be shipped together. All ship times are in business days. Please allow 1 to 2 business days to process your order prior to shipping.
Curbside Shipping: Some oversized items may be too large for FedEx shipping. Those items will be shipped to you via Freight Delivery Curbside Drop Service. You will sign for the delivery at the curb. Curbside Delivery can take up to two weeks to arrive once shipped from our warehouse.
When shipping orders to Alaska or Hawaii only Standard 5 to 9 Business Day service is available. APO/FPO orders will be shipped via the U.S.P.S. and delivery times will be longer. To inquire about ordering items to ship APO/FPO boxes please call 408-593-0979
If there is a delay in the shipping of part of your order, we will notify you of the items(s) that may be affected. Also, please note, depending on the size of the item ordered and the number of pieces requested, all items ordered may not arrive in the same box or on the same day.